Your privacy is very important to us
Last updated on: 17.10.2019
Identity of the Data Controller and contact details:
For the purposes of the EU General Data Protection Regulation, we are a Data Controller. This means that we define the purposes and methods of collecting and using Personal Information.
Voicen LLC is incorporated and registered in New York, USA.
Information We Collect
When you contact us through the Services, we collect the following Personal Information and other information:
In addition, if any information from your Personal Information is included in any audio files that you send for transcription to our Services, in this case we may have access to that information. We use this Personal Information only to provide you with Services and to improve the quality of the algorithm. We will never neither sell this Personal Information to our employees, contractors, agents or third parties without your consent, nor rent it out, nor give them a possibility to access to your Personal Information.
Data that doesn't identify you: When you contact Voicen through the Services, we accept and store your data (not personal data) that does not identify you. The information collected is passively used in various technologies and cannot be used specifically to identify your identity. This information may also be stored by Voicen itself, or a database containing such information may be owned and processed by Voicen's agents, partners, and service providers. Services can use this information to make certain statistics along with other data, for example, statistics on the number of all users on the site, the number of users on each page, and the domain names of internet providers of our users. Note that in none of these processes personal data is available and not used at all.
General Personal Information:
In order to better understand the users of the services and better serve them, Voicen may investigate their demographics, interests and behavior on the basis of personal data and other information provided by customers. These studies are compiled and analyzed in a common database and Voicen can share them with its agents and business partners. This general information does not identify you personally. In order to describe its services, Voicen may also disclose these general user statistics to its current and prospective business partners or to third parties for legal purposes.
Use of Personal Information and other information:
Where we store and how we protect your Personal Information:
The Personal Information we collect from you will be transferred outside the European Economic Area ("EEA") and stored there. We use one of the best service providers for data storage. Below are some of the methods we use to securely store your data.
Data encryption: we encrypt all data that is transmitted between you and Voicen using the TLS (Transport Layer Security) standard in this area. Your data is also encrypted when transferred between data centers for backup and replication.
Network security: Voicen has a multi-layer security wall. This includes a firewall, restricted access for unauthorized elements to the system, a dedicated network, etc. Voicen security service is configured, monitored and controlled in a manner that is best experienced in the field.
Center for Information Security: Voicen servers are located in specialized data centers, physically protected at a high level. This security includes 24/7/365 security monitoring and control.
Security monitoring: the entire security system, event logs, alerts, and alarms are constantly monitored by the security team.
Disclosure of Personal Information and other information:
Voicen does not sell your information. We believe this information is a vital part of the relationship between you and us. However, in some specific cases listed below, Personal Information may be shared with a third party:
Business Transfers: As part of our business development, we may buy or sell any company or asset. In the case of corporate sales, mergers, reorganizations, liquidations or similar cases, Personal Information may also be part of the transferred assets.
Agents, Consultants and Related Third Parties: Like other businesses, Voicen may also work with certain contractor companies to perform business related functions. These functions include: e-mail maintenance, database storage and payment process. We only provide the contractors we have agreed with the information they need to perform this type of work.
Legal requirements: Voicen may disclose Personal Information if required by law - 1) to fulfill legal obligations, 2) to protect the rights and copyright of Viocen 3) to protect personal safety of service users and population in emergency situations, 4) to protect itself from legal liability.
You may visit the Site without providing any Personal Information. If you do this, you will not be able to benefit from the possibilities of Services.
Voicen does not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not provide your personal data to the Services. We encourage parents and human rights defenders to monitor children's use of the Internet. If you believe that a child under the age of 13 enters personal information into our Services, please contact us and we will try to remove this information from our database.
Links to other websites:
Voicen takes the necessary steps to protect Personal Information from various threats (loss of information, abuse, unauthorized connection, alteration, deletion or opening).
But in any case, neither the Internet nor email transmissions are absolutely safe or error-free. For example, delivery or receipt of e-mail from Services cannot be safe. Therefore, please pay special attention to the information you send us by e-mail.
Other terms and rules:
Receiving information; Communication with Voicen
You may contact us through firstname.lastname@example.org