Last updated on: 18.10.2019
Description of Services:
We provide you with a simple and intuitive platform for transcription and editing of your audio files via Services. The audio files you uploaded are automatically converted to text. That's why some errors may occur when converting into a transcription. You must admit that you are responsible for correcting transcription mistakes.
Each new user is given 20 minutes of free testing. After these minutes have elapsed, or you want to decrypt the file for more than 20 minutes, you will need to pay a certain amount. This amount is reflected on the price page. Voicen reserves the right to change these prices and may do so at any time.
Obligations related to services:
Voicen will take all necessary steps to ensure that the Services run smoothly, but you must admit that this will not be 100%.
Voicen is not responsible for any damage that may occur while using the Services.
Voicen's obligation to users cannot exceed the amount paid for the use of the Services.
Voicen is not responsible for the slow operation of the Services due to technical problems on the user's side (low Internet speed, cyber attacks, etc.).
Personal Information and Confidentiality:
Authorize.Net LLC. Voicen sends your card information securely to Authorize.Net LLC.Voicen does not store your card information under any circumstances. All processes related to payment are carried out by
The return of money:
When you upload a file to transcribe, you will be notified of in what cases the quality of the file can be low. If the file you are uploading does not meet these terms or the language you choose is not the correct one, you must accept that Voicen will not refund your money because of the poor quality of the file. Please note that each new user is given the opportunity to test 20 minutes for free.
All copyrights related to the Services belong to Voicen. Voicen only grants the right to use the Services.
Use for malicious purposes:
Voicen regularly monitors the normal operation of the Services. Voicen will take appropriate legal action if it discovers that any user is causing damage to the Services.